Koumi Privacy Policy
Koumi ("we", "our", or "the App") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Koumi collects, uses, stores, and protects information when you use our AI personality creation and interaction platform.
By accessing or using Koumi, you acknowledge that you have read and understood this Privacy Policy.
1. Age Requirement
Koumi is intended exclusively for users aged 18 years or older.
Users under the age of 18 are not permitted to create an account or use the App.
We do not knowingly collect personal information from individuals under 18.
2. Account Access
Certain features of Koumi require users to create an account and sign in.
Account registration may be required to access features such as:
Creating AI personalities
Saving AI characters
AI conversations
AI video interaction features
Purchase and premium features
Account settings
3. Information We Collect
Depending on how you use Koumi, we may collect the following categories of information.
Account Information
We may collect:
Email address
Username or nickname
Profile image, if provided
Authentication information
Account preferences and settings
AI Character Information
When you create or customize an AI personality, we may process information such as:
Character name
Selected gender
Selected age
Personality traits
Interests
Background descriptions
Communication preferences
Other customization information voluntarily provided by you
AI Interaction Information
When you interact with AI features, we may process:
Text conversations
Prompts
AI interaction history
User preferences related to AI interactions
Information voluntarily provided during conversations
This information is processed to provide and maintain AI interaction features and personalize your experience.
AI Video Interaction Information
When you use AI video interaction features, we may process information necessary to provide the feature, such as:
User interaction inputs
Session information
Technical connection information
Device and performance information
Koumi does not use AI video interaction features to provide communication between users.
User-Generated Content
Users may create and submit content in connection with AI character creation and customization.
Users are responsible for ensuring that submitted content complies with applicable laws and our platform rules.
Device and Usage Information
We may collect:
Device information
Operating system information
Application version
IP address
Usage information
Crash reports
Security-related information
Purchase Information
Koumi may offer premium features or virtual items through Apple's In-App Purchase system.
We may process:
Purchase records
Transaction status
Virtual currency information, where applicable
Premium feature access information
Koumi does not store users' payment card information.
4. How We Use Information
We may use collected information to:
Provide and maintain Koumi
Create and operate AI personalities
Generate AI responses
Personalize AI interaction experiences
Save AI characters and conversation preferences
Provide AI video interaction features
Process purchases and provide purchased features
Provide customer support
Improve service reliability and performance
Detect and prevent fraud, abuse, and security risks
Comply with legal obligations
5. AI Data Processing
Koumi processes AI interaction information only as necessary to provide AI-powered features and maintain the functionality, reliability, and security of the App.
AI-generated responses are generated automatically and may not always be accurate, complete, or appropriate for every situation.
Users should not rely on AI-generated content as professional medical, legal, financial, or other professional advice.
6. Information Sharing
Koumi does not sell, rent, or trade personal information.
Information may be shared only:
With your consent;
With service providers necessary to operate the App;
To process payments and transactions;
When required by applicable law or legal process;
To protect the security, rights, and integrity of Koumi and its users;
To detect and prevent fraud, abuse, or security incidents.
Service providers may process information only as necessary to provide their services.
7. Device Permissions
Depending on the features you use, Koumi may request access to certain device capabilities.
Camera
Used when you choose to use features that require camera access.
Microphone
Used when you choose to use voice-enabled or interactive features that require microphone access.
Photo Library
Used when you choose to upload selected images or profile content.
Notifications
Used to provide:
AI interaction notifications
Account-related notifications
Service updates
You can manage device permissions through your device settings.
8. Data Security
Koumi uses reasonable technical and organizational measures designed to protect user information.
However, no method of electronic transmission or storage is completely secure.
9. Account Deletion
Users can permanently delete their account through:
Settings > Account > Delete Account
After account deletion:
Account information will be deleted or anonymized;
AI characters created by the user may be deleted or anonymized;
AI interaction records may be deleted or anonymized;
Some information may be retained where necessary for legal compliance, fraud prevention, security, or dispute resolution.
Unused virtual items or premium benefits may no longer be available after account deletion.
10. Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including:
Accessing your information;
Requesting correction;
Requesting deletion;
Managing permissions;
Contacting us regarding privacy concerns.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected by updating the Effective Date.
12. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us at:
Email: zayvionparker@icloud.com